Consultancy and Advisory Services
The experience gained as part of the first Academic Health Sciences Centre in the UK, allows us to offer leading edge research based consultancy and advisory services covering all aspects of patient safety and service quality
Our expertise and experience ranges from the very practical aspects of delivering safe services in the clinical setting to delivering training programmes and providing advice on policy to government and high profile national bodies.
With our multidisciplinary team we are able to select the right mix of skills and experience for each project we undertake.
A selection of our clients and projects are described below. Please contact Susan Burnett to discuss your specific requirements
The House of Commons Health Committee
”The voices of frontline healthcare staff are too rarely heard in discussions about patient safety. To ensure that their views were considered, we commissioned the Centre for Patient Safety and Service Quality at Imperial College to interview junior doctors, nurses and therapists, as well as non-clinical frontline staff (porters, cleaners and ward clerks). We thank Susan Burnett and her team for undertaking this work quickly and to a high standard.” Read the report here.
The Royal Pharmaceutical Society of Great Britain RPSGB)
Here we examined the current state of knowledge about medication safety in the UK and provided advice to the RPSGB about its future role in making Britain a safer place to take medicines.
NHS South Central
The role of the Board in improving patient safety is key. Here we contributed to the training and development of non-executive directors and supported local research into the way patient safety is currently considered by Boards in the region.
NHS Connecting for Health – Clinical Safety Team
Venous Thromboembolism (VTE) is an important patient safety issue resulting in significant mortality, morbidity and healthcare resource expenditure. In England it is estimated that around 25,000 people a year die from VTE in hospitals alone. The project through extensive liaison with key groups delivered a common core dataset for a simple electronic risk assessment tool for all adult hospitalised patients as a key part of the national strategy to reduce the risk of VTE. The second stage of the work considered how such a tool might best be deployed in an acute hospital, evaluating the technology and finding out the views of frontline staff.
Western Norway Regional Health Authority
Advice was provided to senior clinicians to support their work to develop a strategy to improve patient safety across the region.
Venice Regional Health Authority
Our team provided an intensive training program for medical staff recently recruited as Patient Safety Lead Clinicians in each hospital in the region.


