For:

Blackboard Fault Reporting Form

Please complete the form below if you are experiencing accessing problems Blackboard or viewing content.

Main campus Address:
Imperial College London, South Kensington Campus, London SW7 2AZ tel: +44 (0)20 7589 5111
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* Name
	Please enter your name
Username
	Please provide your Imperial username
* Email
	Please enter your email address
* Contact details
	Please enter your telephone number
* Please specify
	Please select an option
* Are you able to log into Blackboard?	YesNo
	Please make a selection
* Have you tried re-booting your computer? If not please do so	YesNo
	Please enter a value
* Have you run a Browser Check? If not, please do by accessing the link from the Blackboard login page	YesNo
	Please make a selection
* Please advise the location of the computer you are using (i.e. home pc, cx cluster pc, etc.)
	Please specify the location
* Which operating system are you using?
	Please select an option
* Which browser are you using?
	Please enter the name of the browser (i.e. Firefox, Internet Explorer, Safari, etc.)
* Are you experiencing problems accessing content?	YesNo
	Please select an option
* Which version of Flash is installed on your computer?
	Please specify
* Please provide the full title of the Blackboard course you are trying to access
	Please enter Blackboard course title
* Please provide details of the type of content you are trying to access, (i.e. excel, pdf, e-lecture)
	Please provide details of the content type and filename
* Please provide a brief description of what happens once you try to access the content
	Please provide full details
Please provide additional information, if applicable
	Please provide details, if applicable

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