Faculty Education Office: Meet the Staff

Central FEO Administration/Management

The central management team provide overall management of the teams within the FEO.  The team is responsible for ensuring that the strategic aims of the College and Faculty are delivered, and for the development and implementation of systems to support the delivery of education.  They are responsible for key services, including finance, human resources and administration

Susan English

Susan English
Faculty Education Officer

Tel:      020 7594 9821
Email: s.english@imperial.ac.uk

• Heads Faculty Education Office
• Overall management of FEO teams
• Strategic management and leadership
• Ensures Lead Academics are supported 
• Ensures internal and external policies and priorities are delivered
•  HR and Finance

Paul Ratcliffe

Paul Ratcliffe
Deputy Faculty Education Officer

Tel:      020 7594 2012
Email:  p.ratcliffe@imperial.ac.uk

• Supports the Faculty Education Officer as appropriate, specifically in the areas of Finance and Quality Management
• Heads the London Office of the LKCSoM as Project Manager

Nousheen Tariq

Nousheen Tariq
Office Manager

Tel:      020 7594 3005
Email: n.tariq@imperial.ac.uk

• Oversees central administrative tasks of the FEO
• Develops effective systems
• Undertakes project work
• Provides support to Senior Management Team

Tom Conway

Tom Conway
Office Administrator

Tel:      020 7594 9807
Email:  t.conway@imperial.ac.uk

• Reviews and updates, as required, FEO administrative systems
• Monitoring day to day office procedures
• First point of contact for finance issues
• Administration of FEO paperwork, specifically relating to HR procedures
• Manages diary of Faculty Education Officer and Deputy Directors of Education

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The London Office of the Lee Kong Chian School of Medicine (LKCSoM) Singapore Team

The London Office of the LKCSoM is housed on the twelfth floor of the Electrical and Electronic Engineering Building on the South Kensington Campus. The teams' main responsibility is to deliver Imperial's responsibilities in the creation of the new joint medical school.

Paul Ratcliffe

Paul Ratcliffe
Deputy Faculty Education Officer

Tel:      020 7594 2012
Email:  p.ratcliffe@imperial.ac.uk

• Project Manager for Imperial’s responsibilities to the Singapore project
• Leads UK project team, managing workloads and deliverables
• Manages project budget
• Reports progress to the UK Project Board
• Reports progress to relevant academic and management committees and boards

Karen Mortell

Karen Mortell
Project Officer

Tel:      020 7594 2013
Email:  k.mortell@imperial.ac.uk

• Policy development for approval in UK and Singapore
• Supports Project Manager to ensure progress of project against agreed deliverables
• Services and business-manages the Singapore Project Board
• Assists in oversight of operations of London Office
• Configuration management
• Oversight of visits from Singapore

Catherine Robinson

Catherine Robinson
Project Officer

Tel:      020 7594 2022
Email:  c.robinson@imperial.ac.uk

• Supports curriculum development by researching, collating and editing material for inclusion in curriculum-related reports/documents associated with the project.
• Provides senior administrative support to the Curriculum Development Team and project academics
• Policy development for  approval in UK and Singapore

Chris Cook

Chris Cook
Project Support Assistant

Tel:      020 7594 2040
Email:  chris.cook@imperial.ac.uk

• Assistant to Paul Ratcliffe
• Maintains project website
• Organises incoming visits from Singapore
• Organises and services various project meetings
• Maintain curriculum development shared folder(s)

Angela Rochester

Angela Rochester
PA to Professor Partridge, Deputy Director of Education and Senior Vice Dean

Tel:      020 7594 0937
Email:  angela.rochester@imperial.ac.uk

• PA duties for Professor Martyn Partridge
• Supervises London Office of LKCSoM Reception
• Produces quarterly project newsletter
• Makes outgoing travel arrangements
• Orders stationary, catering etc. as appropriate

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Curriculum Administration – Non-clinical (Years 1 and 2, BSc), Student Welfare, Admissions and Student Records, ICSM Alumni

The Curriculum Administration team is responsible for the administration of Years 1 and 2, Graduate Entry, the integrated and intercalated BSc degree courses, the Biomedical Sciences Degree programme, supporting pastoral care and student welfare with the administration of the Personal Tutor system. The team is also responsible for the admissions processes including open days and relating marketing publications, the forecasting of student numbers and liaison with the ICSM Students’ Union. In addition, the team manages the student counter services at South Kensington and Hammersmith Campuses.

Janette Shiel

Janette Shiel
Student Services Manager

Tel:      020 7594 9801
Email:  j.shiel@imperial.ac.uk

• Manages the Non-Clinical Team and oversees the administration of all courses
• Oversees the provision of admissions across all courses
• Oversees the provision of welfare support services for students across all courses
• Oversees the provision of Student Services

Alison Cambrey

Dr Alison Cambrey
Student Services Administrator

Tel:      020 7594 1298
Email: a.cambrey@imperial.ac.uk

• Provides administrative support for the Medicine and Biomedical Sciences admissions process as well as co-ordinating Open Days
• Manages information relating to student numbers including tracking student intake and forecasting student numbers
• Provides general administrative support for Student Services.

Amaka Uche

Amaka Uche
Admissions and Education Administrative Officer

Tel:      020 7594 2580

Email:  a.uche@imperial.ac.uk 

• Admissions administrative support

Jacqueline Aspin
Administration Assistant (Welfare and Admissions)

Tel:      020 7594 9804
Email:  feo.welfare@imperial.ac.uk

• Allocation and recruitment of personal tutors
• Administration of timetabled personal tutor sessions
• Support to pastoral care and information on student welfare

Dr Antony Aleksiev

Dr Antony Aleksiev
Curriculum Administrator (BSc Programmes)

Tel:      020 8383 1071
Email: a.aleksiev@imperial.ac.uk

• Responsible for the Year 4 integrated BSc courses, associated exchange programmes at TMDU in Japan and McGill in Canada
• Administers intercalated BSc for external medical students and MB-PhDs.
• Manages the student counter at the Hammersmith FEO
• Manages the annual BSc Science Fair for Year 3 students
• Secretary of the Education Committee – Year 4 (BSc) and the Staff-Student Liaison Group (Year 4)

Griffin Ryder

Griffin Ryder
Curriculum Assistant (BSc Programmes)

Tel:      020 8383 1081
Email:  g.ryder@imperial.ac.uk

• Administrative support for the Biomedical Sciences (BMS) degree, Years 1 & 2
• Welfare support administrator
• Chief invigilator for BMS Years 1 & 2 examinations

Jo Williams

Jo Williams
Curriculum Administrator (Years 1 and 2)

Tel:      020 7594 9803
Email:  jo.williams@imperial.ac.uk

• Responsible for the administration of Years 1 and 2 of the MBBS/BSc course.
• Responsible for student welfare across Years 1 and 2.
• Manages the student counter service at the South Kensington site.
• Secretary to the Education Committee and Staff Student Liaison Group, Years 1 and 2.
• Contributes to the strategic planning and management of Years 1 and 2.

Weng Teh

Weng Teh
Curriculum Assistant (Years 1 and 2) (Tue/Wed/Thu only)

Tel:      020 7594 9811
Email: w.teh@imperial.ac.uk

• Manages the administration of the Dr & Patient Course, Years 1 and 2
• Prepares the Welcome Packs for new students
• Assists the Curriculum Administrator with Years 1 and 2

Michael Strevens

Michael Strevens
Curriculum Administrator (Graduate Medicine)

Tel:      020 7594 1298
Email: m.strevens@imperial.ac.uk

• Supports administration of the Graduate Medicine course
• Supports the pastoral care and welfare arrangements for the Graduate Medicine course

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Curriculum Administration – Clinical (Years 3, 5 & 6)

The Clinical Curriculum Team administers the planning and management of all undergraduate clinical placements for the MBBS/BSc course. We also timetable and co-ordinate lecture-based programmes and other teaching activities in Years 3, 5 and 6. Our team continues to contribute to and support curriculum development in liaison with lead academics/clinicians and Student Union. Similar to other FEO’s we provide a counter service at Charing Cross Campus.

Jitender Yadav

Jitender Yadav
Clinical Curriculum Manager

Tel:      020 7594 0735
Email:  j.yadav@imperial.ac.uk

• Manages the day to day operations of the clinical components of the MBBS/BSc
• Plans, organises and manages all undergraduate clinical placements
• Manages all day to day work of the Clinical Curriculum Administration Team
• Manages clinical-related student issues and information, in liaison with the ICSM Student Union

Sophia Eglin
Curriculum Assistant (Year 3, 5)

Tel:      020 7594 1616
Email: s.eglin@imperial.ac.uk

• Deals with Year 3 and 5 related student issues and information
• Provides administrative support for the Head of Years 3 and 5
• Timetables and coordinates lecture based programmes and other teaching activities in Years 3 and 5
• Assists with the organisation and monitoring (student feedback) of clinical aspects of the Undergraduate Medicine programme
• Contributes to student counter services at Charing Cross Campus

Maya Mistry

Maya Mistry
Curriculum Assistant (Year 6)

Tel:      020 7594 0733
Email: m.mistry@imperial.ac.uk

• Deals with Year 6 related student issues and information
• Provides administrative support for the Head of Year 6
• Timetables and coordinates lecture based programmes and other teaching activities in Year 6
• Assisting with the organisation and monitoring (student feedback) of clinical aspects of the Undergraduate Medicine programme
• Contributes to student counter services at Charing Cross Campus

Duncan Gates

Duncan Gates
Clinical Curriculum Assistant (Reception CX)

Tel:      020 7594 0734
Email: d.gates@imperial.ac.uk

• Receiving, logging and filing all returned assessment forms and taking appropriate action to chase outstanding forms
• Establishing and maintain comprehensive and appropriate records of student assessments for all clinical years
• Providing support for the Year 3, 5 and 6 Curriculum Assistants
• Contributes to student counter services at Charing Cross Campus

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Examination and Assessment Team

The Examination and Assessment Team is responsible for the administration, coordination and running of written and clinical examinations for all years of the undergraduate medicine programmes offered at Imperial.  Examinations take place at various Imperial College and NHS sites across West London. The team act as a key point of contact for examination information for students, lead academics and senior NHS colleagues. 

Erika McGovern

Erika McGovern
Examinations Manager

Tel:      020 7594 1970
Email: e.mcgovern@imperial.ac.uk

• Responsible for all summative examinations
• Administers all External Examiner Appointments
• Supports innovation and change within the assessment structure
• Administrative lead for  the strategic planning and management of examinations and related activities
• Specifically responsible for Year 5 & 6 summative assessments
• Manages Year 5 & 6 Pre and Post Examination administration

Margaret Rodger

Margaret Rodger
Examinations Officer

Tel:      020 7594 9808
Email: m.rodger@imperial.ac.uk

• Responsible for formative and summative assessments in Year 1 Graduate Entry (4-year course) and Year 1 and Year 2 (6-year course)
• Liaises with internal and external examiners, Chairs of Examination Boards  and Theme Leaders in each year to ensure efficient and effective examination processes
• Provides high level administrative support and advice to academics at meetings and Examination Sub-Boards
• Contributes to  the strategic planning and management of examinations

James Wild

James Wild
Examinations Officer

Tel:      020 7594 5232
Email: j.wild@imperial.ac.uk

• Responsible for Year 3 and Year 4 summative assessments (written and clinical examinations)
• Liaises with internal and external examiners, Chairs of Examination Boards and Course Leaders to ensure efficient and effective examination processes 
• Provides high level administrative support and advice to academics at meetings and Examination Sub-Boards 
• Contributes to  the strategic planning and management of examinations and related activities

Hannah Pietruszewska

Hannah Pietruszewska
Question Bank and Education Administrator

Tel:      020 7594 9814
Email: h.pietruszewska@imperial.ac.uk

• Takes overall responsibility for the maintenance and quality assurance of the Question Bank
• Ensures that all written examinations are testing key competencies as identified the course learning outcomes
• Develops ‘Commissioning for Education’, holding responsibility for teaching contact hours
• Supports various projects across the Faculty geared towards addressing areas of change

Clare Dwyer

Clare Dwyer
Examinations Assistant

Tel:      020 7594 9809
Email: feo-exams@imperial.ac.uk

• Assists all members of the Examinations Team to deliver the 6 Year Examinations and Assessment programme, deputising where necessary.
• Is a key point of contact for students, Lead Academics and Senior NHS colleagues to provide information regarding examinations and assessment processes.
• Administers and runs clinical examinations for Years 3, 5 and 6
• Responsible for Invigilator recruitment, training and scheduling

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Learning Resources and Technical Services Team

The Learning Resources and Technical Services team are responsible for timetabling room bookings across all undergraduate and postgraduate courses.  This involves approximately 180 courses and 12,000 room bookings per year.  They are also responsible for ensuring that laboratory, technical and AV support is provided for teaching sessions across the sites and ensuring that classes are set up and cleared, and that support is given in accordance with teachers’ requirements. Other key tasks include: overseeing printing and distribution of course guide material; updating and maintenance of the teaching Intranet and selected FoM Internet pages; managing and maintaining the FEO server configuring user permissions; and co-ordination of information relating to Health and Safety for the Faculty Education Office.

Michele Foot

Michele Foot
Learning & Technical Services Manager

Tel:      020 7594 7383
Email: m.foot@imperial.ac.uk

• Managing the Learning Resources and Technical Services Team
• Overseeing the room-bookings for undergraduate and postgraduate teaching
• Managing and maintaining the FEO server configuring user permissions.
• Editing and overseeing the maintenance of the teaching Intranet.
• Overseeing and ordering supplies, SLAs are renewed and managing the Learning Resources budget

Nuala Shiel
Intranet Resources Officer

Tel:      020 7594 9810
Email: n.shiel@imperial.ac.uk

• Edits and manages the teaching intranet site
• Assists with room-bookings
• Arranges printing and electronic publication of course guides
• Provides student counter services

Jeremy Jones
Timetabling and Room Booking Assistant

Tel:      020 7594 9818
Email:  feo38@imperial.ac.uk

Provides student counter services at South Kensington Campus.

• Co-ordinates the room-bookings for undergraduate and postgraduate teaching across sites.
• Assisting with the update of the teaching pages on the Intranet.
• Managing the ad-hoc room booking central email account.
• Updating Internet pages using the content management system as and when required

Matthew Barrett

Matthew Barrett
Technical Support (SAF)

Tel:      020 7594 3227
Email: ml.barrett@imperial.ac.uk

• Printing of Course Guides.
• Day-to-day running of lab MDL1.
• AV Support for Medicine Teaching in the SAF Building.
• Ordering for the Teaching Labs

Jonathan Jaundrill

Jonathan Jaundrill
Technical Support

Tel:      020 8383 2423
Email: j.jaundrill@imperial.ac.uk

• Audio-visual support for teaching, conferences and short courses
• Internal bookings for Hammersmith
• Provide support to Teaching Laboratories Manager
• Responsible for Commonwealth Building & Wolfson Education Centre seminar rooms and lecture theatres

Andrew Pritchard
Technical Support

Tel:      020 3312 1739
Email: a.pritchard@imperial.ac.uk

• Provides audio-visual support for teaching at St Mary’s
• Video production for medical teaching
• Provides photographic service to the Faculty
• Timetabling support at St Mary’s
• Controls electronic notice boards at St Mary’s

Stephen Woodrow

Stephen Woodrow
Technical Support

Tel:      020 8846 7228
Email: s.woodrow@imperial.ac.uk

• Provides an Audio visual services
• Supplies equipment and technical support in lecture theatres and seminar rooms, for undergraduate and postgraduate courses
• Provides first line maintenance for the Audio Visual equipment
• Video camera operator for the making of teaching videos and live events

Michael Edwards
Technical Support

Tel:      020 3315 8263
Email: m.edwards@imperial.ac.uk

• Provides educational support in the maintenance, installation and operation of Audio Visual equipment for undergraduate lectures at Chelsea & Westminster Hospital
• Works alongside FEO teaching staff, course organisers, conferencing and estates in order to maintain a high quality level of service at Chelsea & Westminster Hospital
• Advises end users on how best to utilise Audio Visual facilities for their requirements.
• Manages invoices and charge fees for the hire of Audio Visual equipment

Mark Orphan
Technical Support

Tel:      020 7594 0763
Email: m.orphan@imperial.ac.uk

• AV technical team supervision
• Maintenance contractor liaison
• AV pre/post production and systems consulting and commissioning
• Intranet and E-learning technical support  
• Departmental/Conference office/NHS technical liaison
• Curriculum AV support

Andrew Horn
Technical Support (SAF)

Tel:      020 7594 3115
Email: a.horn@imperial.ac.uk

• Printing of Course Guides
• Day to day running of lab MDL2
• AV Support for Medicine Teaching in the SAF Building
•  Ordering for the Teaching Labs

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E-Learning Team

E-learning team provides support and advise to staff and student in the use of the different e-Learning platforms available within the Faculty of Medicine: the Virtual Learning Environment (VLE), e-Portfolio system, Virtual Patient Application and Second Life. The team works closely with staff and student to develop and deliver high quality learning resources ensuring the best curriculum fit.

Maria Toro-Troconis
E-learning Strategy and Development Manager

Tel: 020 7594 9815
Email:  m.toro@imperial.ac.uk

• Leads the development and delivery of the Faculty’s e-learning strategy
• Develops systematic guidelines and procedures to ensure a sustainable e-Learning infrastructure
• Works with instructional design, coordination across distributed teams, business analysis and undertakes project management
• Her research interest is game-based learning and virtual worlds
• Knowledge of International Learning Standards and their implementation across platforms

Ashish Hemani

Ashish Hemani
e-Learning Project Manager

Tel:      020 7594 9815
Email: a.hemani@imperial.ac.uk

• Manages and supports various e-learning operational activities, which includes e-portfolio system, Virtual Learning Environment (VLE) and Virtual Patient project
• Works closely with academic staff, partner and internal editors to develop and deliver professional standard learning resources
• Responsible for researching of current national and international activities and projects in the Medical domain

Julie Edwards

Julie Edwards
Learning Technologist

Tel:     020 7594 9806
Email: j.edwards@imperial.ac.uk

• Provides support to students and staff for Virtual Learning Environment
• Supports and advises academic staff in the use of the Plagiarism software ‘Turnitin’
• Assists with the development of interactive teaching materials
• Manages the presentation and storage of information on the Undergraduate Teaching Intranet as well as associated Faculty Internet pages

Akram Ameen

Akram Ameen
Learning Technologist

Tel:      020 7594 9815
Email: m.ameen@imperial.ac.uk

• Provides support for the e-portfolio and Blackboard systems to students and staff
• Maintains and regularly updates the content on the faculty’s e-learning website with up to date information
• Participating in and co-ordinating the development and reviews of a number of interactive teaching materials for the Undergraduate Medicine courses

 

Bang Nong

Bang Nong
Senior Learning Technologist (Postgraduate Education)

Tel: 020 7594 3085
Email: b.nong@imperial.ac.uk

• E-learning development on Transferable Skills Programme within Postgraduate Medicine
• Liaising with course providers/academics of postgraduate courses throughout the College
• Project management, instructional design and development of e-learning modules 

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Quality Assurance and Enhancement Team

The QAE team exists to improve the quality of the student experience.  We oversee the mechanisms and processes designed to maintain and enhance the quality of the undergraduate programmes run in the Faculty of Medicine.  We run the SOLE system to ensure that student feedback is recorded, disseminated and reviewed.  We manage the data systems used by the Faculty Education Office and are constantly developing them to make them more efficient. 

Chris Harris

Chris Harris
Quality Assurance & Enhancement Manager

Tel:      020 7594 9819
Email: c.harris@imperial.ac.uk

• Manages Quality Assurance and Enhancement Team
• General Medical Council Liaison
• Committee and governance management
• Oversight of quality processes and reviews, including Governance and Education Monitoring Visits
• Oversees the capture and analysis of student feedback

Matthew Treadgold

Matt Treadgold
Information and Systems Analyst

Tel:      020 7594 8916
Email: m.treadgold@imperial.ac.uk 

• Oversees SOLE and undertakes analysis of SOLE data
• Manages and develops FEO data solutions

Fathema Begum

Fathema Begum

Curriculum Assistant (Quality Assurance)

Tel:      020 7594 7703
Email: feo.qae@imperial.ac.uk

• Day-to-day SOLE processing
• General support to the QAE team and QAE Manager

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North West Thames Foundation School (NWTFS)

The NWTFS is jointly funded by Imperial College and the London Deanery and manages the postgraduate medical training for around 600 junior doctors in two year standard and academic programmes in NW London including recruitment, supervision, welfare, and progression.  All jobs are reviewed by a robust quality assurance process to ensure GMC standards are met. The NWTFS supports Imperial final year students in application for the Foundation Programme and manages the careers events for all students and Foundation trainees.

This team supports students in organising their final year elective including planning, applying, and completing require paperwork, as well as student welfare while on elective. The team also manages the FEO counter at St Mary’s.

Philippa Shallard

Philippa Shallard
NWTFS and Undergraduate Services Manager

Tel:      020 3124 3628
Email: p.shallard@imperial.ac.uk

• Oversees all aspects of standard and academic Foundation Programmes in NW Thames including national recruitment, welfare, supervision and progression.
• Manages the Quality Assurance process to ensure that all Foundation jobs comply with GMC requirements.
• Oversees the continued development of Imperial careers strategy and associated careers events
• Manages the FEO St Mary’s office

Martin Kenton

Martin Kenton
Administrative Officer (F1/Careers)

Tel:      020 7594 3644
Email: m.kenton@imperial.ac.uk

• Administers recruitment processes for two-Year Foundation Programmes (includes academic and standard programmes)
• Oversees GMC registration processes for full and provisional registration
• Administers the annual School of Medicine Elective Awards process
• Organises the School of Medicine Careers Fair

Wendy Pearson

Wendy Pearson
Curriculum Assistant (Reception SM/Electives)

Tel:      020 7594 3605
Email: w.pearson@imperial.ac.uk

• Administers all aspects of Year 6 electives and associated planning in order to ensure each elective is well organised and fully meets College requirements
• Services the Electives Working Group, drafting and agreeing the agenda, writing minutes and ensuring actions are followed up
• Reviews and develops the elective processes with the Electives Director
• Provides front-line counter service for all enquiries in the St Mary’s FEO
• Assists with Foundation School work during busy times

Andrew Wright

Andrew Wright
Administrative Officer

Tel:      020 7594 3683
Email: a.wright@imperial.ac.uk

• Administration of Foundation F2 Year including programmes, swap shop and vacancy application
• Administration of Tier 4 visa monitoring
• Management of F2 Abroad
• Administration of electronic learning resources, website maintenance, Trust QA surveys, etc
• Administration of the careers specialty talks series for undergraduate and Foundation trainees

Michelle Galloway

Michelle Galloway
Administrative Assistant

Tel:      020 7594 3617
Email: m.galloway@imperial.ac.uk

• Assists with all aspects of Foundation Programme, including
• Application to Foundation Programme and GMC Provisional Registration
• Sign-off for NWTFS trainees and Imperial graduates in other Schools
• Diaries/correspondence for NWTFS Directors
• Management of FEO-NWTFS mailbox
• Administers the Quality Assurance processes for NWTFS
• Provides front-line counter service for all enquiries in the St Mary’s FEO

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Postgraduate Administration Team

The Postgraduate Administration Team provides administrative support for various postgraduate schemes and teaching by: Organising and providing support for various postgraduate committees; maintaining the FoM Postgraduate Research Opportunities database; and being the main point of contact for FoM section of PG Prospectus.

Nousheen Tariq

Nousheen Tariq
Postgraduate Manager

Tel:      020 7594 3005
Email: n.tariq@imperial.ac.uk

• Oversees smooth running and organisation of all responsibilities within team
• Key point of contact in the recruitment process for MRC DTA Studentships

Joanne Murphy
Postgraduate Medicine Administrator (Mon/Tues/Fri pm only)

Tel:      020 7594 6392
Email:  joanne.murphy@imperial.ac.uk

Provides administrative support for Clinical Academic Trainees and is the main point of contact for them

• Coordinates the Welcome Trust Clinical PhD Programme
• Coordinates the International GMC Sponsorship scheme for International Medical Graduates
• Organises and provides support for various postgraduate committees

Julia Hogg

Julia Hogg
Postgraduate Education Administrator

Tel:      020 7594 3054
Email: j.hogg@imperial.ac.uk

• Course Administrator for the MRes in Biomedical Research
• Maintaining the PhD opportunities Database
• Clerking a number of committees

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