Frequently asked questions
Below are some FAQs
if your query isn’t answered here please email it to academicevents.nhli@imperial.ac.uk
Can I reserve a place on a course?
- Unfortunately we are only able to reserve places when a completed registration form and full payment is received.
How can forms be submitted?
- Forms can be faxed, emailed or posted – though if you are paying by credit card we don’t recommend emailing the form.
- We also don’t advise booking accommodation or flights until confirmation is received from the Events office. This will normally be emailed and a copy of the confirmation letter and receipt will follow in the regular mail.
When I can expect confirmation of place on the course?
- Registrations are normally processed within 48 hours of receipt. If you haven’t received confirmation within a week please contact the office to check the form hasn’t gone astray.
Is there a deadline for registrations?
- For most courses we will take registrations up until 5pm of the day before the last working day preceding the course. However some courses do have limits on the number of people we can register and registrations will be stopped once this limit is reached.
Is accommodation organised for attendees?
- Unfortunately we are unable to arrange this for attendees – however in your confirmation email will be details of several accommodation services which may be able to help you to do this.
What catering is included?
- For all courses lunch is served and tea and coffee at breaks throughout the day. Please check the course programme for timings of these.
- All meat used is halal – if you have any specific allergies please contact the Events Office with a minimum of 2 working days notice and we will do our best to supply something suitable.
